CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
I took my 2020 Jeep Wrangler to Gears to get service on a failing part(s) after getting an estimate at the dealership. Gears took great care of me and completed the job super-fast. I am strongly recommending them if you are looking for a good shop with more the fair pricing. I will definitely return to Gears in the future!! Mike DAiuto, 09/17/2024 |
Oil Change, near Townsend, Delaware
|
My jeep had the wobble of death. The work provided by Gears Garage was amazing. I drive 65 miles waiting for the wobble but it's gone. Thank you I truly recommend Gears Garage. Alba Jay, 04/24/2024 |